Expand the plan view and note which operation had low performance.Acronis Cyber Backup 11.7: Click on the History view tab and find an example of a poor performance from the latest backups by using the Duration column.Īcronis Cyber Backup 12.5: Go to Overview - Activities and find an example of a poor performance from the latest backups by using the Duration column.Click on the backup plan causing performance concerns.Please do the following to find this information:
It is important to realize that a backup plan can contain a number of different sub-tasks launched in order, and the most important first step in troubleshooting performance issues is to figure out the exact operation causing the performance bottleneck. Troubleshooting operation performance related to running backup plansġ. Troubleshooting performance for disk management operations: if you are having issues with disk operations, please follow this article.Troubleshooting operation performance related to running backup plans: follow these instructions when a backup or related sub-task is causing performance issues.Otherwise, please check out the sections below, depending on what type of operation you are running. Please check if the backup speed corresponds to the maximum bandwidth divided by the number of simultaneous backups If you are backing up multiple machines to a single location, the network bandwidth is shared between all Agents and this location.Make sure that the machines involved in the backup process meet minimum system requirements: see product documentation for Acronis Cyber Backup 11.7 and Acronis Cyber Backup 12.5.In order to rule out evident hardware limitations, do the following: If you are facing performance issues with deduplication, please check out the article specific to this problem. In general, perfomance improvements are constantly being worked on and released, so updating to the latest build is always recommend for the best performance of backup and other operations. This article aims to help you do just that. So it is important to make sure the performance bottleneck is understood exactly. For example, it could be hardware limitations that cannot be fixed without changing the hardware or the product under-performing due to conflicts with the system which have to be fixed by Acronis development. This article looks at troubleshooting performance problems of the different sub-tasks and operations involved in running a backup plan: backup, replication, validation, recovery etc.